FAQ

Sandos are made with durable natural rubber. Simply rinse with cold water and mild soap if needed. We recommend rinsing after a salty beach session. Avoid contact with harsh chemicals. Store them flat and out of direct sunlight when not in use. You can give them a gentle scrub with a brush if needed.

Natural rubber is much softer and more robust! It is softer underfoot and in between toes. It is known to last longer and be less sensitive to the elements. 

Sandos flip flops are available in sizes 36-42 (EU sizing), which corresponds to women’s US sizes 5-11. We currently offer full sizes only. Refer to our size chart to determine the best fit for you.

**We recommend sizing up if you are in-between sizes or have a wider foot.

Every pair of Sandos is handcrafted in Sri Lanka using FSC-certified natural rubber, ensuring ethical and sustainable production.

We’ve chosen comfort through thoughtful materials and smart design, not unnecessary extras. That’s why you won’t find bulky built-in arch support in our flip flops. For most people, it’s simply not needed - and can even interfere with the way your feet naturally move. Our soft, flexible natural-rubber soles let your feet do what they were designed to do, while keeping the look sleek and minimal.

Yes! Sandos are made from sustainably harvested, FSC certified, natural rubber and produced under strict ethical standards. We focus on quality over quantity for long-lasting, low-impact footwear.

Orders within New Zealand typically arrive within 1-3 working days. 

Australian Orders – 7-10 working days

Other International shipping times may vary.

We currently ship to New Zealand and Australia. See our Shipping and Delivery for more information.

We accept returns and exchanges within 14 days of purchase, provided the flip flops are unworn and in original packaging. Any orders after this timeframe are considered final sale. Please see our Shipping & Returns page for full details.

Absolutely! Once your order is dispatched, you will receive a tracking link via email to monitor its journey.