T&C's

Last updated: October 1st 2025

Welcome to Sandos NZ Limited (“Sandos”, “we”, “our”, “us”). These Terms & Conditions govern your use of our website (www.sandos.store) and your purchase of products from us. By placing an order or using our website, you agree to be bound by these Terms.


1. General Information

  • Sandos NZ Limited is a New Zealand–registered company.
  • Our website and all content are intended for personal, non-commercial use.
  • We reserve the right to update or change these Terms at any time, and your continued use of our site will mean you accept those changes.


2. Products & Availability

  • We make every effort to ensure our products are described accurately. Slight variations in colour may occur due to screen settings or natural material differences.
  • All products are subject to availability. We reserve the right to limit quantities or withdraw items at any time.


3. Pricing & Payment

  • All prices are in New Zealand Dollars (NZD) and include GST unless otherwise stated.
  • Prices may change without notice.
  • Payment is required at the time of order and can be made via the secure payment methods listed at checkout.


4. Shipping & Delivery

  • We ship orders within New Zealand and to selected international destinations.
  • Shipping costs and estimated delivery times are provided at checkout.
  • Sandos is not responsible for delays caused by couriers or customs.


5. Returns & Exchanges

Our Returns & Exchanges Policy forms part of these Terms and can be found here.
In short:

  • Notify us within 5 days of receiving your order.
  • Return items within 10 days of receiving them.
  • Items must be unworn, in original condition, and with packaging intact.
  • Refunds exclude original shipping costs.


6. Faulty or Incorrect Items

  • If you receive a faulty or incorrect item, please contact us as soon as possible with photos and your order details.
  • We will meet our obligations under the Consumer Guarantees Act 1993 (NZ) to repair, replace, or refund faulty goods.


7. Consumer Rights

  • Nothing in these Terms limits your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986.


8. Intellectual Property

  • All content on this site—including images, designs, logos, and text—is the property of Sandos NZ Limited and may not be used without our permission.


9. Limitation of Liability

  • To the maximum extent permitted by law, Sandos is not liable for any indirect, incidental, or consequential damages from using our site or products.


10. Privacy

  • We take your privacy seriously. Please see our Privacy Policy for details on how we collect, use, and protect your information.


11. Governing Law

  • These Terms are governed by the laws of New Zealand. Any disputes will be resolved in New Zealand courts.


Contact Us
For questions about these Terms, please email us at hello@sandos.nz