Privacy Policy

Last updated: October 1^st 2025

Sandos NZ Limited (“Sandos”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website (www.sandos.store), shop with us, or contact us.

By using our website or providing your information, you agree to this Privacy Policy.

1. Information We Collect

We may collect:

• Personal details – name, email address, phone number, billing/shipping address.
• Order information – items purchased, payment details (processed securely via third-party payment providers).
• Account information – if you create an account with us.
• Marketing preferences – your choices for receiving communications.
• Website usage data – via cookies or analytics tools to improve our website experience.

2. How We Collect Your Information

We collect your information when you:

• Place an order or create an account.
• Sign up to our newsletter or marketing communications.
• Contact us by email, phone, or through our website.
• Browse our site (via cookies and analytics).

3. How We Use Your Information

We use your information to:

• Process and fulfil your orders.
• Communicate with you about your purchases.
• Send you updates, promotions, and offers (if you’ve opted in).
• Improve our website, products, and services.
• Comply with legal and regulatory obligations.

4. Sharing Your Information

We only share your personal information when necessary to:

• Deliver your order (e.g., with courier and postal services).
• Process your payment (via secure third-party payment providers).
• Comply with legal requirements.
  We never sell your personal information.

5. Cookies & Website Analytics

Our website uses cookies to:

• Keep track of your shopping cart and preferences.
• Analyse site traffic and improve the shopping experience.
  You can disable cookies in your browser settings, but some features may not work as intended.

6. Marketing Communications

If you subscribe to our mailing list, we may send you promotions and news. You can unsubscribe anytime by clicking the link in our emails or contacting us directly.

7. Data Storage & Security

We store your information securely and take reasonable steps to protect it from unauthorised access, loss, misuse, or disclosure.

8. Accessing & Updating Your Information

Under the Privacy Act 2020, you have the right to access and request correction of your personal information. Please email us at hello@sandos.nz to make a request.

9. Third-Party Links

Our site may contain links to other websites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact Us
If you have any questions or concerns about your privacy, please email us at hello@sandos.nz